The Importance of Being Able To Communicate Well

In February, I had the chance to go to a Bazaar in Pattaya.

Was looking and saw a shoplot selling textile and they too provided tailoring services. A man in his late 30's I suppose, of an Indian-Thai descent came up to me with a broad smile, apparently welcoming me using his gestures.
I returned his smile..(being polite)

Then , speaking in an accented but clear and crisp voice,
he blurted out, 'Is there anything that you want to buy from my shop?'

At that moment, I was taken aback at his words. What a bad choice of words!!
It is like saying, 'Is there anything I can sell to you, you gullible tourist?'
I felt like...hey man, am I obligated to come in and buy something as if it's the law that we have to buy something from you?
How atrocious..I didn't respond to him and just walked straight. Told myself, I will not buy anything from your shop even I have the chance to the next time.

Look, I am not obligated to buy anything from you, I am not even obligated to look around you silly little shop..
Can you find something to say? If you don't have anything to say, just keep your mouth shut and at least people won't get annoyed.

A polite and affable way of saying would be,
"Good afternoon sir, would you like to come in and have a look? And if you have seen something that you fancy, I would be pleased to be of help. "
Sounds much better right???

That's why, good communication skills are very important. It has been said that everyone is in customer service. Period.